CIO Digital Boardroom: The new normal of IT support: How AI is transforming the work-from-home enterprise

Jun 9, 2020 | 10:00-11:30 AM EST

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Ready or not, we've entered into a new era of work. With 3 in 4 companies planning to transition at least some employees to permanently remote, success in this new era will depend on the ability to remain productive from anywhere.

But while we become increasingly reliant on technology to collaborate with colleagues, the average tech issue still takes 3 days to resolve - bringing remote workflows to a standstill.

During this executive-only roundtable, we'll discuss how top CIOs are deploying real AI to deliver instant IT support, via collaboration hubs like Slack and Microsoft Teams. You'll learn:

  • How an AI "network effect" can now reduce the help desk's workload on day one
  • Where your peers are leveraging AI tools to instantly unlock accounts, provision software, create distribution lists, answer troubleshooting questions, and more
  • Why collaboration tools like Microsoft Teams and Slack are the ideal channel to provide real-time tech support

Become a VIP attendee for the CIO Digital Boardroom: The new normal of IT support: How AI is transforming the work-from-home enterprise Digital Boardroom and move your organization forward on current goals. If you are interested in attending the digital event, fill out the form below and a CDM Media representative will contact you with more information.

If you would like to speak directly with someone about the event, contact or +1 312.374.0805.


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