April 22, 2021 | 11:00 AM PDT
Strong relationships and tailored, helpful experiences require new technology approaches that focus on building human connections with customers in a digital world. Yet, while 86% of customers see personalization as a critical factor when engaging with a brand, Gartner is also predicting that by 2025, almost 80% of marketers will abandon their current personalization efforts and start again. This presents an opportunity for brands who can look at personalization in unique ways and turn challenges into opportunities. Is it time for you to take a fresh look at your digital experience?
In this digital boardroom we will discuss: