A Human-Centric Approach to Customer Service

Dec. 3, 2021 | 9:00 AM PST

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A Human-Centric Approach to Customer Service


Vikram Naval
Principal Solutions Engineer


Today's customers are informed and empowered. They expect businesses to understand their needs and engage with them on their terms. Empathy is no longer an optional ingredient when engaging with today's customers; its table stakes.

Join Vikram discussion as he explores Empathy and Human Centricity as foundational concepts when designing your customer experiences.

Become a VIP attendee for the A Human-Centric Approach to Customer Service Digital Boardroom and move your organization forward on current goals. If you are interested in attending the digital event, fill out the form below and a CDM Media representative will contact you with more information.

If you would like to speak directly with someone about the event, contact marketing@cdmmedia.com or +1 312.374.0805.


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