July 28, 2022
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Customers are increasingly relying on a digital marketplace - where they can resolve issues the first time they engage digitally with an organization. This results in heavier investments for organizations in conversational AI and call centers for a more robust customer care strategy. The key to improve your strategy - increasing customer engagement and satisfaction while reducing costs - is to create dynamic and trustworthy experiences to build strong customer relationships. Does your organization have the Customer Care strategy in place to enhance each customer's journey?
Join this discussion to learn how to deliver the answers customers need quickly, easily, and across any channel, while reducing costs.
Become a VIP attendee for the Transform your Customer Experience with Dynamic Artificial Intelligence Digital Boardroom and move your organization forward on current goals. If you are interested in attending the digital event, fill out the form below and a CDM Media representative will contact you with more information.
If you would like to speak directly with someone about the event, contact marketing@cdmmedia.com or +1 312.374.0805.